Privacy policy - One stop restoration

One Stop Restoration

4.9

Based on 135 reviews

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Judith Currie

12:28 30 Oct 24

Nave and Omer were so kind and helpful. I had flood damage during Hurricane Helene. I called them in the middle of the... night and they came promptly. They were efficient and dealt with the water / flooring in a way that salvaged as much as possible. I really appreciated that they really were trying to help me and not rip me off or just get it done. They were great. Thank you, Nave and Omer!read more

Jeremy Hurwitz

20:35 09 Oct 24

I cannot say enough good things about One Stop. Even after a hurricane, which I’m sure made them very busy, they were... able to come out almost immediately, inspect my flooded basement, get me a very reasonable estimate when compared to similar companies, and scheduled service for the next day. They did an amazing job moving my belongings, cutting out the bottom of the walls and setting up drying processes, all while removing all the materials and protecting my things. They returned when scheduled and finished the job as promised. I can’t recommend them highly enough.read more

Jamie Gile

13:24 19 Sep 24

One Stop Restoration was incredible - we’re so grateful we went with them for a roof leak that required drywall repair... in our living room. Leigh was extremely communicative and did everything she could to work with our insurance provider. We will absolutely use them in the future and trust them to do an amazing job!read more

Pooja Alapaty

17:15 11 Sep 24

The entire team at One Stop was incredibly helpful when we had a water leak in our kitchen. Everyone they contract with... was also really great. Would recommend them for any remediation or restoration needs.read more

Joseph Brooks

19:38 29 Aug 24

The One Stop Restoration Team was awesome from atart to finish! They covered the floors to not tract dirt and debris on... the carpet. They cut a huge section out of our wall to extract the moisture from it and restored the wall like it had never been damaged, and the customer service was excellent. I would definitely recommend their services to others.read more

Mandy Leiba

18:09 14 Jun 24

I can’t say enough about the professionalism and exceptional service we’ve received from One Stop Restoration. When our... house flooded back in January, we had no idea what to do. We contacted One Stop and they took care of us. Not only did they ensure our home was dry and had no mold, they also did the reconstruction of our home. We are so happy how everything turned out! They communicated with us and our insurance company to ensure the entire process was seamless. I wish I can give them 100 stars because they are an amazing company to work with. The pics speak for themselves.read more

Hulania Farmer

13:40 10 Jun 24

Highly recommend this company. I called late afternoon on a Friday and even though they were booked until Tuesday, the... owner came to my home personally to make sure I could be seen. A team was sent to my home Tuesday to began work. They very carefully sealed items and areas in my home not impacted. They worked extremely fast, kept the home clean, and each person involved in the project was just pleasant all around. This included the owner, office personnel, water restoration team, and renovation team. I utilized this company for all services.read more

Shequita Campbell

22:40 07 Jun 24

I would recommend One Stop Restorations to anyone. They did an excellent job repairing and renovating our master... bathroom! Their communication was excellent throughout the entire process and the end product is amazing! They showed up when they said they would and worked efficiently, which we greatly appreciated. Thank you!read more

Tn Price

16:20 03 Jun 24

*** Updated Review ***Initially, we were unhappy with the unsafe mold removal practices in our home. However, Neier... from One Stop Restoration visited today, took full responsibility for his workers' lack of adherence to industry guidelines, and apologized profusely. He offered to leave equipment to eradicate spores in the entire house, will oversee future work personally (or someone of his level), and will send a third party to test the air for mold to ensure full abatement has been achieved. We appreciate his efforts to remedy the situation and make us feel safer! Some of the best customer service we have received. Thank you Neier & One Stop Restoration for following up on our concerns.read more

Tony “Tony Starks”

14:15 28 May 24

One Stop Restoration is an excellent company to work with . They do great work also pay attention to minor details.... Very helpful in helping you through the process. Would definitely recommend and will work with on future projects.read more

Ronald White

22:55 24 May 24

They were the first and only call I had to make. We had a massive water problem. They was able to come in get to clean... up done very fast. Got the restoration done extremely fast as well. Everything's back better than before. They worked with the insurance company and worked within budgetary needs. Nothing but professionalism and they went above and beyond.read more

Elizabeth Singleton

16:58 23 May 24

I call One Stop to treat my crawl space for mold after a pipe busted. They were responsive, Professional, cleaned up... and even remembered to close the gate correctly so I could let my dog out safely. Highly recommend using this company!read more

Marisa Smith

17:51 27 Apr 24

My kitchen flooded, Nave was at my home within the hour to assess the damage. He had the team come out within three... hours to clean and remove the damage. The best experience! I hope to never need water mitigation, but if you do. Call One-stop!read more

Ames Elizabeth

03:36 25 Apr 24

I had a flood in one of my rental while my tenants were out of townI called one stop restoration and they were amazing... !! Showed up in 30 min with full crew Nave took care of everything as quickly as possible not only he help with the water damage dry out one stop restoration also did the repairs and reconstruction and it ended up better then beforeDefinitely will use them again If ever neededDon’t think twice call them if you in a similar situation as I was.read more

A Tes

16:12 18 Apr 24

Around the month of January I discovered a leak in my kitchen cabinets. Water damage and mold were spreading fast, and... I was stressed out how I would get the Job done. But I found onestop restoration Help, and Omer truly saved the day! Omer quickly assessed the damage and helped me to restore my cabinets. The entire process was amazing. I can not recommend them enough! If you're dealing with similar nightmare , do not hesitate to call them! Thank youread more

Merritt henderson

23:30 15 Apr 24

I had water damage in my garage and a bathroom ceilings. Nir and the team at One Stop Restoration were amazing. They... were incredibly attentive and came out the next day after I called. Les’s than a week later, my project was completed and turned out beautifully. You cannot tell where I had any damage. The customer service was terrific. And all of the the team was very professional and accommodating. I would use One Stop Restoration again and I highly recommend them!read more

Christine Plummer

15:14 19 Mar 24

One Stop did a great job in taking care of the water damage in my home. They were prompt when I called and worked with... me to have everything in my master suite dried out and repaired. They also did a great job following up with the Insurance company to get everything approved. Would recommend.read more

Anh Le

21:48 20 Feb 24

When I had my water damage, I did what everyone would do and search for a company that had great reviews. Thats how I... found One Stop Restoration and believe me when I tell you, this company lives up to their reviews. My god they made the process so smooth. From start to finish, I was walked through the entire process. Everything was explained to me clearly, I didn’t have to guess about anything, and they finished in record time. I would hear stories of how claims and restorations could take months but I was done in less than 2 weeks. It was crazy!The remediation crew was amazing, the restoration crew was amazing, just everyone all around at this company was amazing. I seriously recommend anyone that had any type of issue with their home or that just wants to remodel, these guys are the ones to go to. The best!read more

Tonette Williams

23:52 05 Feb 24

Nir Mualem is one stand up guy. He provided excellent customer service!!! He has gone above and beyond his job... function!!! Whenever I called Nir, he always answered. Late one night, I texted him to check on something for me. I told myself that he will respond in the morning when he see my text. He responded that same night with links to videos to assist me and my husband questions. We texted back and forth for a while. It is hard to find this level of customer service today.I called One Stop Restoration due to a water leak in my bathroom and they were able to send someone (Nir) out the same day. The leak also damage a portion of my ceiling in the garage. He thoroughly explain the process and gave me an estimate. The next day, they sent workers to my house to start the process. They sent a crew to my house the following week to complete the job. We are satisfied with the work they done. Everything looks good! The young lady, Lee, that called me to schedule the appointments was very nice. I talked to her on several occasions. She was always very pleasant. If I were to run into a situation like this again, I would use One Stop Restoration. For my situation, they moved quickly to get the job done. It was not a long, drawn out process. I would like to thank everyone for a job well done!!!read more

Uzair Malani

17:13 31 Jan 24

Professional, determined, and hard working. They give you the best value for your money and most importantly they work... faster than any other crew we have ever worked with.Phenomenal job from the One Stop Restoration team. If I could I would give then more than 5-stars.read more

Aisha Mathis

16:05 20 Jan 24

Great company. If you want honest & trustworthy professionals, that are true to what they do and ones that are not... trying to get over on you - THIS IS THE COMPANY TO HIRE! #period..... Their arr true to their craft and not the dollar.Thanks OneStop Restoration for being a company with integrity that I can trust.Respectfully,Aisha M.01/19/2024read more

yaron lasri (Jstar)

23:01 16 Jan 24

I just couldn’t say enough good words about this amazing company that responded so quick for an emergency that I had at... my business, They really took care of me beyond my imagination from A-to-Z.They came to my warehouse with All the equipment necessary to make sure that I can open the next day. This guy really saved my day, and it means so much to me. Thank you so much again again I will recommend any person that needs a restoration company for any reason to use this amazing team.read more

Got Baseball Cards - Joe Davis

21:34 12 Jan 24

Outstanding!! . They showed up in the middle of the night to help us remove 600 gallons of water from our basement.... Clear communication as to what they were doing and incredible service all aroundDo not hesitate to call them when you need help. Complete and totally professional in every aspect.read more

Tim Ubinger

20:51 10 Jan 24

We had a water heater leak that partially flooded our basement on a Saturday at the beginning of December. One Stop... Restoration was able to come to our house THE SAME DAY while every other company we talked to said they'd come Monday. They were able to put together a plan of action quickly and started the work immediately. We asked for an aggressive timeline to be completely reconstructed in 3 weeks since we were hosting family for the holidays and they were able to deliver! They were extremely professional, communicative, and transparent throughout the entire project. Their teams also worked long hours to accommodate our timeline. I would highly recommend this company to anyone that is in need of their offered services!read more

Josh Fleming

16:20 27 Dec 23

One stop did a very good job cleaning up our basement last year after we had a pipe burst. They were quick and clean... and had all the demo done in a couple of hours, left the fans and dehumidifier for about a week and followed up afterward to make sure there weren't any other issues that got missed. Very happy with the work.read more

Mohammad Islam

18:40 11 Dec 23

One stop restoration is the best. I highly recommend them to anyone who needs to restore their home from any type of... damage.I had water damage in my kitchen. When I contacted them, they promptly came to inspect the damage.They submitted necessary paperwork’s to get insurance approval. And finally completed the task to our satisfaction.The owner Omer always answered my phone calls and gave me useful suggestions and so did the supervisor Nir. I am amazed at their professionalism. People working for them were also great.I highly recommend them.read more

Bianca Smith

14:42 11 Dec 23

Where do I start?!! My husband and I are very pleased with the amazing job that One Stop Restoration did. We would like... to personally thank Nir for being professional and patient with us doing this stressful time. He took the time out to walk us through every step and reassured us that everything will turn out great (which it did!). I’m so happy I found them. Every penny well spent on top tier quality work! Thanks again One Stop Restoration for being professional and doing an outstanding job! Highly recommend them!read more

Jennifer Brown

19:08 27 Nov 23

Early morning Nov.1, am upstairs toilet supply line failed in my home, flooding a 3d floor bathroom and part of wood... floors there, ceiling & wood floor on the 2d floor.A very trusted friend and colleague recommended One Stop from his recent personal.experience with them and his knowledge of owner Nave's reputation.Nave came to my house the same day, started mitigation of water damage immediately and worked with my insurance adjuster for approval of cost. They took special care to contain the areas with plastic sheeting where they were mitigating damage, moved furniture carefully and covered items that couldn't/didn't need to be moved.3 weeks later, my house is well on its way to being fully restored - possibly better than it was before!Nave's crews have shown up on time and kept me informed all along. Super polite and professional. I am rarely impressed by any service vendor (I worked in property management for many years), but OneStop's work to date has been nothing short of dazzling.Nave's work getting approval from my insurance has been incredibly fast too.I highly recommend OneStop & look forward to.posting a post-repair review too!read more

Kimberley Cunningham

13:23 07 Nov 23

Due to an unfortunate accident in our attic (human made!), we had a huge hole in our master bedroom ceiling. The timing... was horrible - we had an upcoming Open House. One Stop Restoration repaired the hole amazingly (you can't even tell there was anything there) and quickly!!! Totally exceeded expectations and we were able to have the Open House!! Great communication and response along with very fair pricing. I highly recommend them and will use them again whenever we have the need. Thank you!read more

kevin warkentin

23:40 27 Oct 23

Neer was exceedingly professional and very easy to work with. My mold damage was not an emergency, but they were still... able to come out quickly and fix the issue around my schedule. Work itself was very professional and they covered everything ahead of time when they knew there would be a lot of dust from the repair and even cleaned up after themselves. No one wants to deal with mold in their house, but One stop restoration made it as painless as possible. Really appreciate all the work they did and would gladly use them again and highly recommend them.read more

Brentley Cauthen

15:29 04 Oct 23

After a water leak that caused damage to my floors, One Stop was out same day within hours to see the scope of the... damage and provided equipment to try and mitigate the water immediately. Leigh worked to make sure we weren’t overwhelmed by the claims process and was very understanding and patient when our insurance adjuster became a nightmare to work with. She took care of most all of the communication with my insurance so I could continue my life without being constantly involved in the back and forth. The workers for both the water mitigation and the installation of the floors were efficient, on time, and got the job done relatively quickly. They even were understanding when we asked for one change after the work was completed and sent someone out quickly to swap out some molding. The work looked better than the floors we had before and has held up well with no issues.read more

Fuad Fakhreddine

15:05 04 Oct 23

I have had a wonderful experience with OneStop Restoration my case was unusual it that while finishing 1 project, the... December frozen pipes another problem occurred which they handled so well for me and unfortunately in July I had yet more need for them my home is older and a spat of bad luck. This organization from Leigh in the office to Omer and their crews were just wonderful. Just keeping the paperwork straight has been challenging as well as having construction off and on for 7months. I really feel they supported me with my insurance and I am very satisfied with all the work they have done which includes all 3 floors of my home. I would vigorously recommend them.read more

Daniella Ospina

17:23 27 Sep 23

I want to thank One Stop Restoration for being so professional. I want to give a shout-out to Leigh for being so... responsive on short term and helping me communicate with my insurance company! I will recommend One Stop Restoration to all.read more

Irene Ford

12:53 28 Jul 23

Everyone was friendly; yet, so professional and hard working. I am totally satisfied with the results.

mille poppen

19:55 26 Jun 23

One Stop, has been very professional and caring about my flood in my basement. They helped me with my insurance... company. I hope I don’t have to call them again, but if I have another home disaster, One Stop, Will be my first call.read more

Dinah Wulf (DIY Inspired)

15:20 13 Jun 23

One Stop Restoration is a great company and I would recommend them highly. Each crew was very professional and made... sure all our questions were answered. Omer was quick to respond to calls and text messages. We are very satisfied with the completed work.read more

Lauren Coppola

17:53 24 May 23

While we were out of town during Christmas, we had a pipe burst on the top floor of our house causing catastrophic... flooding to the rest of our home. We found OneStop online and Nave came out that same day to help, which was amazing considering the rest of Atlanta also had burst pipes. Nave calmly walked us through the entire house (we were in shock as water had poured down our walls), documenting everything for us so that he could work with our insurance company. His team worked incredibly fast to dry out our home and undertake the demolition process. We had everything dry and demolished within 5 days of calling OneStop. Our neighbors waited weeks for their contractors to begin the process. We appreciated Nave's guidance and experience in dealing with insurance companies, as we had never experienced anything like this before. He took care of everything - including recommending the best movers to help us clear out, inspect, and store our belongings so his team could begin the demolition. Additionally, every contractor or company Nave recommended to us along the way has been fantastic to work with. We highly recommend One Stop Restoration to anyone who has the unfortunate experience of having to conduct any kind of damage/mitigation/restoration work on their home. They truly are a "one stop" operation, which is crucial in such stressful situations. Thank you, Nave and Team!read more

Kathi Gregory

17:24 24 May 23

This company was recommended to me by a technician from another company who was on another job at my house. I called... them and they've just completed sheetrock, painting and replacement carpet following water damage in a closet in my basement. They completed the work on time and all the workers were efficient and very polite. They all worked extremely hard. I am so glad I found them and would not hesitate to use them again. Thanks for a job well done!!read more

Elizabeth Brasch

17:57 24 Apr 23

We had water damage in the basement of our home due to a pipe bursting. One Stop came on scene quickly to immediately... remove all of the damage. They were quick and efficient, and cleaned up after themselves. They were excellent to work with, and we have since recommended them to friends who also had a positive experience with their services.read more

Neil H

19:40 17 Apr 23

Good service and responsive. They were a big help during the pipe freeze in Atlanta of December 2022. When all other... companies were too busy Nave, the owner, and his crew was a huge help with my demo and and clean up.read more

Robin Croy

20:10 15 Mar 23

I’m so thankful that I used One Stop Restoration. Nave was amazing and on top of everything! His crew was always on... time and the quality of there work was exceptional! Thank you so much for putting my house back together better than it was before.read more

Wendy P

15:55 03 Mar 23

As a result of the freeze that occurred over Christmas 2022, I returned from 10-Day holiday to a burst water pipe and... catastrophic damage to my home. OneStop met me to assess the damage within hours of my call. Everyone from this outfit- Nave, Nate, Leigh and the rest of their team was responsive, courteous and professional. From the initial assessment of damages, to coordinating removal and storage of my homes contents, to demo, removal and treatment of the effected areas of my home, they were swift and took great care to be thorough throughout the process. This is definitely the shop to engage if you have the misfortune to be in need of mitigation.read more

Viktoria Nurpeisov

00:25 14 Jan 23

Hi,It was an excellent group of workers. They are so patient, hardworking, dedicated and caring. They took time to... explain all details. We would like to recommend them to everyone.Thank youIrina and Leoread more

Kathy Hutchson

15:18 25 Oct 22

They came immediately after we had vandals break in and turn on our water! They were quick, efficient, kind and so... tidy! We cannot say enough good things about this company! Highly recommend to anyone! Thanks guys!read more

murad abdullah

23:53 29 Aug 22

it was a pleasure to work with One Stop from 1st call. Very professional and reliable. They have an amazing team to... get job done on time. Highly recommended !!read more

Racheal Woods

22:25 08 Aug 22

The OneStop Restoration team was very professional and communicative for the entire process. I called the minute I... noticed water leaking in my home and they were there with 2 hours. The quality of the work was great and the guys were very polite. Thank you to the entire team!read more

Ashar Naseer

00:15 24 Jul 22

Fantastic! That is how I would describe my experience with the One Stop Restoration team. Even though having my... bathroom and downstairs ceiling flooded is a very stressful situation these guys came through, and exceeded my expectations.First of all they were the only ones who responded to a late night call. The other so called pros open 24/7 did not even pick up the phone. The Manager Omer was at my house within 30 minutes, assessed the damage and setup dehumidifiers. He got his team over first thing in the morning and they spent the entire day with the remediation process.They also do restoration and work with insurance to make this a pleasant experience. As others have stated their calm and reassurance in this crisis is what is amazing. No one should have to go through dealing with water or fire damage but if you do, please call One Stop right away. You will be glad that you did!read more

Mark Reed

18:24 06 Jun 22

We experienced a water leak in the laundry due to failed pressure reducing valve, expansion tank, and hot water valve... that caused damage to the tile floors in the laundry room and neighboring half-bath plus water damage in the basement. The mitigation team was quite responsive, immediately removing the water damaged tile, sheetrock, wood trim, etc. and dried out the affected areas over the weekend. Celso did a great job restoring to new the damaged areas, working closely with me to make sure that the stains and paints matched the surrounding ceiling, walls, posts, and trim. His tile work was well done. You would be hard pressed to see any difference between the old areas and the recently restored areas. I highly recommend One Stop Restoration's mitigation and restoration services.read more

Ashwini Dirring

18:10 21 Mar 22

In December, my husband and son found that our expansion tank on our water heater had a pinhole leak and water was... spraying up towards the ceiling, quickly flooding the surrounding area in our basement. I called Omi at One Stop Restoration and he was at our home within the hour and sent his team shortly after. My husband had shut off the water and wet vacuumed the area until Omi’s team came. They worked quickly to soak up the remaining water, take down walls that were wet, and put multiple dehumidifiers over 3 days to completely dry out the area. I called our insurance company and Omi was super helpful in getting them what they needed to move forward with the claim.Omi was very patient as I had to reschedule multiple times for the repair. We were very satisfied with the work and customer service of One Stop Restoration. We highly recommend One Stop Restoration for your water mitigation and restoration needs.read more

Shanna Koenigsdorf Ward

23:39 24 Feb 22

We had a massive leak in our basement. Omer saved the day, literally. We cannot recommend this company enough.

Kimberley Knows

13:20 23 Feb 22

We woke up to our kitchen ceiling raining. This being my first home, I was panicking and had no clue what to do. At... 7:20 am, I called one stop. Nave answered and was professional, empathetic and knowledgeable. He walked me through what to do and within 30 minutes, he had a team at our house. Nave and Umer removed the water quickly and ensured no mold. They worked carefully and soooo quickly! They truly earned every star!read more

Xiaobin Wang

15:15 16 Feb 22

One stop is a great company to work with. Very professional and responsive. Strongly recommend for other customer.

Anthony Waguespack

02:15 02 Feb 22

Hurricane Ida caused roofing damage to our home and we were in need of Mitigation Services. After we parted ways with a... different Mitigation outfit for suspicious issues, One Stop Restoration came to our rescue. With calm reassurances and utmost professionalism the Crew of One Stop Restoration removed all the water damaged and saturated drywall and insulation. Although our insurance company was slow to provide payment for disaster claims and mitigation services, Omer Barazani the Operations Manager skillfully and with greater patience than I have took care of the Insurance Issues the company tried to play. Mr. Barazani is a class individual, a consummate professional in his field and extremely skilled and knowledgeable in disaster mitigation. One Stop is highly recommended. Thanks Mr Barazani and everyone with One Stop for all their assistance in helping us with Hurricane Ida damage to our home.Anthony & Jeanne Waguespackread more

Hayden Lockhart

15:35 18 Jan 22

Nave and his team were responsive and immediately addressed my concerns. They were able to advise on a path forward and... walked me through the process. We plan to use them for remodeling and will update this review.read more

Myredith Momongan

12:48 21 Nov 21

This is my second time working with OneStop and they once again have done an amazing job! We had a leaky pipe in our... upstairs bathroom so we reached out to OneStop to help with the remediation and remodel. Omer, Nave and their team were responsive, punctual, polite and the quality of their work is unmatched. They were extremely helpful, easy to work with, and we couldn't be more pleased with the remodel. They really go above and beyond to make sure their customers are satisfied and are willing to assist throughout the entire process. I highly recommend their business!read more

Nick Hunt

14:53 11 Sep 21

I had a major leak that completely saturated our upstairs master closet and the guest bathroom downstairs. Since this... was on an exterior wall the insulation, drywall, carpet and tile had to be removed and replaced. This happened late on a Friday evening and I was frantically calling every number possible for help but most businesses were closed. One Stop Restoration was the only business I could reach. Nave came out early the next morning to assess the damages. He immediately scheduled his crew to come in and rip out the wet materials and start drying everything out before mold began to grow. Nave helped work with insurance on both the water remediation and repairs and made the process very easy for me. One Stop Restoration was great to work with and I would highly recommend.read more

ori Eizenberg

12:07 11 Sep 21

Great Service!They were fast and did a great jobI have used few times already always with excellent results

Porsche Harris

17:18 04 Aug 21

After a horrible storm, Omri and his team came and we’re very understanding of my frustrations and quickly took care of... everything, all I had to do was contact my homeowners insurance and they took care of the rest. The repair was done beautifully and I’m happy the nightmare is over. Good Team.read more

sagi shkedi

14:56 27 Jul 21

I highly recommend to use the service of one stop restoration, highly professionals, responsive and advisable . Thanks... alot one stope restoration team!read more

Nir Valtman

00:30 22 Jun 21

Omer and his team arrived the day the floor was flooded and responded to the issue rapidly. They worked directly with... my insurance company and kept my mind clear, which is a big plus when working with contractors. Then, he was patient until the insurance paid everything off and helped me to go through the hurdle of understanding the process from end to end. I will definitely continue working with Omer next time.read more

Moshiko Cohen

11:48 16 Jun 21

Gotta say a good word for these guys.. extremely professional and honest! Was a pleasure!

Linda Hadar

13:57 14 May 21

What a professional service - I reached out to the owner in regards to a water damage that leaked from second floor to... dining room on first floor. The owner replied fast, I had people at the house the next day! They made sure there’s no mold, cleaned and dried the ceiling, replaced dry wall and painted it all. The house is being rented and there was a minimum disturbance to tenant as they kept it all covered and contained to prevent dust all over. It’s such a pleasure finding good quality service , thank you 🙏read more

Joyce Peacock

23:44 17 Apr 21

I recommend this company highly. I experienced a ruptured water pipe which leaked over several months which caused an... accumulation of mold of the crawl space of the entire house. My house was built in the late forties and is structured on very low to nearly none supporting beams. So, inspecting the damage was most challenging. The job was such a major undertaking that three companies declined to accept the job. One-Stop-Restoration, however, after they conducted a through examination, accepted the job. Omer explained to me step by step what was needed to ensure safety of occupancy and what was required to resolve the mold and structural repair. He explained his goal was to improve my home better than it was prior to the water damage. I had to move out of my home and all of my furniture and clothing as well. One-Stop-Restoration assured me my furniture and clothing would be packaged and stored professionally. I was impressed with the employees as I observed them packaging and labelling my most precious china and furniture. They returned all of my belongings, reassembled them, and placed each item in the appropriate rooms. Upon completing the job, I was aghast when I entered my house. It was like walking into a new home! Again, I highly recommend One-Stop- Restoration.read more

Johana Miller

16:47 19 Mar 21

Nave and his team were quick to handle our water mitigation. I didn't know much about the process but he was careful to... explain and get his people to handle all that was needed. I would highly recommend.read more

Weatherly Langsett

18:21 25 Jan 21

Had a fantastic experience w/ One Stop Restoration! After looking at a number of vendors to fix water damage from an AC... unit, I'm so glad I went with One Stop Restoration - the team was prompt and professional and the end product was incredible.read more

praveen koteshwara

03:14 30 Dec 20

I was working with Omer from One Stop. They are very knowledgeable, and they explain everything in detail. They also... did remodeling, put new wooden floors and did excellent work.read more

Taylor Long

15:15 14 Oct 20

After a massive rain storm in Atlanta from the aftermath of a hurricane - these guys were the only company out of 5... that we called who could make it out on such short notice. We came home to 4+ inches of water in our garage as well as our entire basement and their team showed up within an hour. They were very responsive, timely and professional. Really appreciate their work and sense of urgency. I would highly recommend this company!!read more

john mike

18:41 18 Aug 20

One Stop Restoration was amazing from start to finish! From the time that I called them in the early morning when we... recognized the water line break to moving back in, I couldn’t have asked for a better team. The rep was amazing in helping me work with my insurance company to make sure everything was restored and we weren't being pushed around. We had water damage to almost every room in our house and they did an incredible job of bringing everything back to better than it was before. During a very traumatic time I was very happy to have these guys on my side leading the way. I would highly recommend them to anyone!read more

hanna young

13:01 18 Aug 20

I am extremely pleased with the work that One Stop Restoration provided during an extremely stressful situation. The... crew that they sent was very professional and respectful. I highly recommend this company and will readily use them again.read more

Cynthia James

08:55 16 Aug 20

My business condo unit suffered serious water damage; worse, it wasn't insured.They worked hard to keep down the costs... of removal and abatement. The crew did a thorough job and made it easier for me to start the build back afterwards. The third-party lab tests prove all was done properly. I am very happy with the work performed by One Stop Restoration and recommend them highly.read more

alexander roberts

05:28 16 Aug 20

These guys are amazing! They really come through when you need them. My basement flooded because of a faulty sump pump... and I had quite a mess. They explained in detail what needed to be done then got right to work. I knew right away we were in good hands.Thanks for helping us out!read more

Jeff Adix

05:07 16 Aug 20

When our basement flooded, these guys came immediately and took charge. The water was gone quickly and the drying and... sanitizing began. Very thorough, efficient, personable and not afraid to do the dirty work. Could not recommend One Stop Restoration more .read more

Ernest Stewart

10:02 10 Aug 20

We hired One Stop Restoration because of a clean water leak in a bathroom that extended to a few other rooms in the... house. They were extremely knowledgeable, thorough, and professional. Friendly and flexible too.When the water damage is bad they are the ones to call. They take care of everything, calm and efficient. Just a joy to work with.read more

Jasmine Jason

09:52 30 Jul 20

One Stop Restoration team , did a great job mitigating the water damage my home experienced from a plumbing leak. They... answered all of my questions and was very helpful interfacing with the insurance company. they cleaned and prepared my home for repair perfectly. They were prompt and respectful of my time and property. Their communication via email and telephone was excellent. I highly recommend One Stop Restoration. I hope I never have another plumbing leak but if I do I know who to call.read more

Frankline Joe

11:42 21 Jul 20

I was very happy after hiring One Stop Restoration to handle the water remediation for a leak in the ceiling of a... bedroom. The rep answered a lot of questions over the phone about the process of fixing the issue (asbestos testing, water remediation, mold clearance testing, restoration/repairs) & how to handle the home insurance claims. I found that conversation very valuable & gave me confidence in choosing One Stop Restoration rep was able to come promptly to see the issue & I was provided a fair estimate right away. The job started & everything went smoothly as planned. Very happy with results.Highly recommend One Stop Restoration for water remediation if you have water damage!read more

Evans Frankline

13:30 17 Jul 20

We highly recommend One Stop Restoration in assisting with our various water mitigation and remediation projects. We... appreciate their team's hard work and professionalism from start to finish. They promptly responded to our calls in the early morning and provided a certificate of drydown, approved inspection report and a detailed report listing what was done after each project was finished. We will be contacting them in the future for our other properties. We have also recommended One Stop Restoration to our colleagues in the area. Thank you for everything!read more

Dr. Lewis W Gregory

11:26 16 Jul 20

I contacted Omer at One Stop Restoration because our basement was showing signs of efflorescence. He was very helpful... in explaining what that is and what should be done to correct it. Unlike many business today, he did not try to get me to spend money on things we did not need. He appeared to genuinely want to help us correct the problem in the least expensive and most effective way possible. He was easy to work with and very attentive to details. Based on my experience, I would highly recommend his company. LGread more

Silvia Senes

17:47 14 Jul 20

One Stop Restoration did an amazing job after we had a leaky pipe ruined our hw floors, walls and baseboards. They... managed everything with the insurance company, providing photos to document the damage and coordinating the work with the crews. They were flexible due to the pandemic and waited until we felt comfortable with crews at home. Once started, everything went as scheduled. The final result is excellent! If you're looking for a true one stop company that will handle it all, from disaster to sparkling clean, this is it! A very happy customer 😊read more

Macus Thompson

08:38 14 Jul 20

Being new to Atlanta and new to owning a home, experiencing water damage was rough. Thankfully through I found One Stop... Restoration. I highly recommend them! Honest, hardworking, and responsive. He was available every step of the way to address my questions. They quickly started mitigation, kept the place clean and did a great job. The water damage was extensive and horrible as to be expected, but finding One Stop Restoration made it so much better and manageable. Hopefully I don't need them again, but if I do, I'd definitely use them again.read more

Ben Mburu

15:10 07 Jul 20

Trust worthy, reliable and honest. Always available to answer any questions. Thank you for getting the job done the... RIGHT way.read more

Connor Wilson

11:14 30 Jun 20

One Stop Restoration were awesome! I had wall discoloration and damage from a leak upstairs. They were able to... clean/patch things up so it looks nice and seamless again, and for a great deal. Walls looks great!read more

Jerry Creekbaum

23:58 28 Jun 20

Great team and price. Had a wet basement repair with mold and Omar and crew were able to make quick work of the... project. Would definitely recommend and One-Stop-Restoration...read more

Adrian Martens

10:38 22 Jun 20

My pipe burst in my basement and water was flowing everywhere, I quickly called this business to come remedy the... situation and they never let me down. Great and commendable job.read more

Craig Pawson

10:48 17 Jun 20

We had a toilet that leaked and that caused hardwood floors outside the bathroom to swell. The crew was very prompt in... responding and assessing the situation and giving us a quote. Their quote was the most reasonable amongst others and he and his crew took the remedial action very quickly. He was very professional and helpful and prompt in his response. I will highly recommend their service.read more

Udi Perez

05:22 22 May 20

I’ve been working with Omer for a while now and always had great experience with him. He’s very responsive and make... sure to take care of any issue that comes up. His crew is always professional And Get the job done the right way. I would highly recommend using him for your next water damage or Waterproofing issues.read more

Eran Marks

17:46 25 Apr 20

Our water filter got broke and all of our main floor was flooded, We called One Stop Restoration and Omer and his great... team got here within the same hour!We had outstanding experience with a professional crew and great customer service!Will recommend to any of you guys that having an emergency situation!!!! 5 stars easyread more

Stephanie Ingeorgia

02:20 10 Apr 20

Words cannot explain how Blessed my family and I are to have met One stop restoration. These folks from beginning to... end were awesome. Patience is and understatement. I have never worked with a contractor with as much patience as they had with us from beginning to end. Omer came multiple times to our home to not only ensure the job was done right but to make sure all of our needs were met. Literally an angel on earth for us when our basement flooded. The care and attention to our every need was outstanding. From the project manager Gustavo to the guys working on the repairs everyone was on time, respectful and extra careful with our home. We have no complaints. We are extremely happy with our end result. Thank you so much to all of them we have enjoyed our basement again.read more

Kristi Martinez

21:52 09 Apr 20

Omar has completed two water remediation and Rosie jobs at my home. His work is amazing. He works with your insurance... company, quotes accurately, and starts and finishes as planned. His work is of the highest quality. Great communication. Would highly highly recommendread more

Shira Perez

23:11 28 Mar 20

As a real estate investor we have encountered many situation where we needed services for restoration. We only use one... company; one stop restoration! They have been our go to guys for all our restoration needs. They never disappoint, they’re quick to respond, to do the work and to finish it in quickly! They understand the urgency in those situation And they always deliver. So as you understand I highly recommend them.read more

Anna Thomas

01:56 07 Mar 20

They were very kind and knowledgeable. They did a fantastic job, Start to finish! I will definitely be using them again!

alana sabel

02:17 26 Feb 20

One-stop Restoration saved my house. They are really super hero’s. We had a horrible flood in the house and they... responded immediately and showed up in no time. They were very professional and reasonably priced for the damage that was done. I couldn’t be more thankful for them. I would highly recommend them to anyone!read more

Sam Shechter

00:29 20 Feb 20

This rainy week we had brought a great deal of disaster to my home, as anyone looking up water damage is going to... understand. The good part about One Stop Restoration is that they made the situation far less stressful! My insurance agent even said I hired the right people. I am truly grateful - they were thoughtful, meticulous and very personable. I highly recommend them.read more

Zarayah Johnson - Smith

14:19 13 Feb 20

The service from One Stop Restoration was great. Omer thank you and your crew for the great work they did on our... home.Our basement got flooded from power failure sump pumpThey were on site right away after being called and helped get things dried out as quickly as possible.They were very accommodating when we had questions and concerns on the job. The reconstruction work was done well and after they finished up you would never know there was an issue.read more

Nave Edelshtein

12:48 12 Feb 20

So we had a water and mold problem in one of our Property so we call few companies to come and get us a price for the... water and mold remediation between three companies we called one stop restoration was the fastest to respond along with the best price to do the remediation. Omer and his crew were extremely kind and knowledgeable about what needs to be done and how, they completed the project quick and explain us how to prevent this from happening again. I definitely will recommend them to anyone that needs a restoration companyread more

yoni schwarz

15:53 07 Feb 20

Great service! Everything was done professionally and promptly. I highly recommend them.We had no idea the full extent... of the water damage until they showed us. Very professional. We could not have been more happy with the help they provide. Glad to have people so helpful in our tune of need.read more

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OVERVIEW

What you need to know. Your information and how we use it.

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

The personal data we will collect;
Use of collected data;
Who has access to the data collected;
The rights of Site users; and
The Site’s cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

Consent
By using our Site users agree that they consent to:

The conditions set out in this Privacy Policy; and
The collection, use, and retention of the data listed in this Privacy Policy.

Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:

IP address;
Location;
Hardware and software details;
Clicked links; and
Content viewed.

Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:

First and last name;
Email address;
Phone number; and
Address.

This data may be collected using the following methods:

How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

Better serve our customers, improve our website functionality, offer a quote.

The data we collect when the user performs certain functions may be used for the following purposes:

Contact customers for quotes.

Who We Share Personal Data With
Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:

If the law requires it;
If it is required for any legal proceeding;
To prove or protect our legal rights; and
To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee’s termination.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

Children
We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact us here:

info@onestop-restoration.com
(404) 777-7077

6699 Peachtree Industrial Blvd

Atlanta, GA 30360, USA

Cookie Policy
A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

Functional cookies
Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
Analytical cookies
Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;
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Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and
Third-Party Cookies
Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
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Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Contact Information
If you have any questions, concerns or complaints, you can contact us at: