Emergency extraction
We extract standing water right away, before it has more hours to travel through the structure.
24/7 Water Damage Restoration in Greater Atlanta
IICRC-certified emergency crews are available right now. Call 404-777-7077.
- Dispatched the moment you callFast reach across the metro from Norcross.
- IICRC Certified FirmHeld to S500 standards on every file.
- Direct insurance billingDocumented in Xactimate for your adjuster.
Full-cycle restoration
What One Stop Restoration Does From the First Call Forward
One Stop Restoration is Atlanta's full-cycle property restoration company. We manage emergency response through complete structural rebuilds under one contract.
Water entering your home is an acute emergency. What happens in the next 48 hours is critical. It dictates whether you recover quickly or fight mold for months.
Structural drying
We dry the structure using industrial air movers and low-grain refrigerant (LGR) dehumidifiers.
Mold & fire repair
We also handle hazardous mold removal and fire repair, under the same contract and the same manager.
Complete reconstruction
When mitigation is complete, we perform full reconstruction and hand the property back finished.
We handle every single phase. One company. One point of contact. Your insurance adjuster gets a flawless file they can process fast.
We proudly carry a 15-year history of family-owned service. From our Metro Atlanta headquarters to our Central Florida expansion, we deliver proven results.
Local knowledge
15 Years Serving Greater Atlanta Across Every Damage Type
Deep local knowledge is built over 15 years of Atlanta restoration jobs.
We dispatch directly from 6699 Peachtree Industrial Blvd in Norcross. Crews are dispatched the moment you call, and our Norcross base keeps most of Inside the Perimeter within a short run.
This strategic I-285 corridor position puts Buckhead and Sandy Springs in fast reach. We route efficiently to Midtown and Decatur when every minute matters.
Atlanta's climate aggressively complicates water damage events. Georgia's red clay soil drains slowly, so water sits against foundations for days after severe storms. Inside the home, relative humidity runs near 80 percent year-round — a wet wall cavity on Monday can grow active mold by Wednesday. Our 15 years of local experience dictates exactly how fast we move.
15 yrsFamily-owned service across Metro Atlanta
24/7Dispatched from Norcross, any hour
52"Rain the metro receives every year
80%Indoor relative humidity, year-round
What you can't see
How Water Travels Through an Atlanta Home Before Anyone Notices
Water migration strictly follows known paths. Almost none of these paths are visible to the naked eye.
I have walked through hundreds of Atlanta homes after water events. The pattern is almost always the same.
A pipe fails behind the kitchen wall at midnight. You see a wet cabinet floor and assume the problem is contained. It is not. Water follows the internal stud cavity down, and spreads silently under the subfloor.
Most post-1960 Atlanta suburbs feature slab-on-grade foundations. On these concrete slabs, water moves outward under the flooring. It often surfaces in a bedroom baseboard three rooms away.
By the time you see visible signs, water has been moving for hours. In Atlanta's high humidity, mold spores reach porous materials fast. This is why our first tool is an infrared thermal imaging camera: we map exactly where the water went before we make a single cut, and that hard data becomes our structural drying plan.
Certification & claims
Why IICRC Certification Changes What Your Insurance Adjuster Sees
Your restoration file must meet the exact standards that adjusters demand.
The IICRC is the governing body for restoration science. An IICRC Certified Firm meets verified standards for equipment protocols and reporting. One Stop Restoration holds this public certification.
Why does this matter for your wallet? Georgia insurance carriers recognize IICRC S500 standards. When your file includes daily psychrometric data, carriers process claims faster.
Policyholders in Georgia are legally protected by O.C.G.A. § 33-4-6. If an insurer unfairly delays a proven claim, they face significant penalties. Our reports protect you from bad faith tactics.
- 3D Matterport scans of the loss, provided to your adjuster
- Daily moisture logs and psychrometric data proving drying progress
- Xactimate line-item documentation of the entire loss
- Direct insurance billing, to relieve the immediate financial stress
Our process
From Moisture Map to Move-Back-In
Every One Stop Restoration job follows a strict sequence. We never skip phases.
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Thermal imaging & moisture mapping
Pinless meters and infrared cameras identify all hidden water.
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Emergency extraction
Truck-mounted extractors remove standing water much faster than portable units.
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Structural drying setup
We position industrial LGR dehumidifiers based strictly on the moisture map.
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Daily moisture logging
We record psychrometric data daily to prove structural drying progress.
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Regulatory demolition
We manage all Georgia EPD 10-day asbestos notifications before removing old drywall.
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Multi-family triage
For high-rise condo leaks, we document both HOA Master Policy and HO-6 claims.
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Complete reconstruction
We pull required City of Atlanta Accela permits and rebuild the structure seamlessly.
Everything is logged. We never rely on a visual walkthrough and a handshake.
The critical window
How We Handle the First 24 Hours on Every Job
The first 24 hours determine whether water damage stays manageable or destroys the property.
Diagnostics first
We arrive, scan, and map the property before extraction begins. Thermal imaging identifies hidden moisture pockets instantly, and we establish a baseline using readings at multiple depths.
We document the water damage category immediately — from clean supply lines to dangerous Category 3 sewage. That classification dictates our health protocols and waste disposal methods.
Equipment goes in based on the map
Extraction always comes first. We then place drying equipment according to the exact moisture map. We do not just aim fans at the center of the room.
Air movers strip humid air off wet surfaces. LGR dehumidifiers pull that suspended moisture entirely out of the house, creating a controlled drying space.
Drying confirmed by instrument
Before we remove any equipment, we run final moisture readings across every mapped zone. If a reading is not right, the equipment stays.
We do not call a job dry until the hard numbers confirm it. That is how we return the property to its pre-loss condition safely.
Where we go
Greater Atlanta Communities We Reach From Norcross
One Stop Restoration serves the full Greater Atlanta Metro. We dispatch emergency crews 24 hours a day, seven days a week.
- Buckhead
- Sandy Springs
- Dunwoody
- Marietta
- Smyrna
- Kennesaw
- Alpharetta
- Roswell
- Johns Creek
- Duluth
- Decatur
- Tucker
- Stone Mountain
- East Point
- Lawrenceville
We proudly serve property owners across Fulton, DeKalb, Gwinnett, Cobb, and Cherokee counties.
Get started
Ready to Start? Here's the Fastest Way to Reach Us
Active water damage moves incredibly fast. Do not wait for normal business hours.
Call 404-777-7077 right now. A live professional answers this line 24 hours a day — we do not use voicemail for emergencies. Give us your address and a quick description of the damage, and we will dispatch a fully equipped truck right away.
One call. One company. From emergency extraction to beautifully rebuilt rooms, we handle it all.
24/7 dispatch
Norcross base, on the I-285 corridor.
- 404-777-7077Answered by a live professional, 24 hours a day
- info@onestop-restoration.comFor non-emergency questions
- 6699 Peachtree Industrial BlvdNorcross, GA
Before you call
Questions Atlanta Homeowners Ask Before the First Call
Do you bill my insurance company directly?
Yes. We utilize direct insurance billing to reduce your immediate financial stress. We meticulously document the entire loss using Xactimate estimating software. This provides your adjuster with the exact line-item data they need to approve the claim quickly.
How fast can you arrive at my Atlanta home?
We operate a true 24/7 dispatch facility in Norcross. Crews are dispatched the moment you call, and our position on the I-285 corridor keeps most of the metro within a short run. We will give you a realistic arrival time on the phone.
Do you handle the building permits for reconstruction?
Absolutely. If your property requires structural rebuilding after a loss, we manage the red tape. We navigate the City of Atlanta Accela permitting system internally. For historic homes, we also manage the Urban Design Commission (UDC) Certificate of Appropriateness process.
What happens if you find asbestos during demolition?
We strictly adhere to all Georgia Environmental Protection Division (EPD) mandates. If your pre-1980 home requires destructive tear-outs, we coordinate independent asbestos testing. We handle the mandatory 10-day GEOS notification and ensure compliant, safe disposal.
Can you fix water damage in my damp crawlspace?
Yes. Georgia red clay retains massive amounts of water. We extract standing water, dry the floor joists, and treat for mold. We also install heavy-duty 12-mil reinforced vapor barriers to fully encapsulate the space against future ground moisture.