Norcross Water & Fire Restoration | John's Creek Mold Remediation

One Stop Restoration - Fire Blog Ver (5)

July 14, 2022Fire & Smoke Mitigation

Fire and smoke damage restoration

Blog post Fire and smoke damage restoration Restoring your home or building after a fire can be a stressful, daunting task. But it is the first necessary step in rebuilding your life after such a serious event. Luckily, you don’t have to go it alone. When you learn more about what goes into the restoration […]

One Stop Restoration

5.0

Based on 54 reviews

Racheal Woods

22:25 08 Aug 22

The OneStop Restoration team was very professional and communicative for the entire process. I called the minute I... noticed water leaking in my home and they were there with 2 hours. The quality of the work was great and the guys were very polite. Thank you to the entire team!read more

Ashar Naseer

00:15 24 Jul 22

Fantastic! That is how I would describe my experience with the One Stop Restoration team. Even though having my... bathroom and downstairs ceiling flooded is a very stressful situation these guys came through, and exceeded my expectations.First of all they were the only ones who responded to a late night call. The other so called pros open 24/7 did not even pick up the phone. The Manager Omer was at my house within 30 minutes, assessed the damage and setup dehumidifiers. He got his team over first thing in the morning and they spent the entire day with the remediation process.They also do restoration and work with insurance to make this a pleasant experience. As others have stated their calm and reassurance in this crisis is what is amazing. No one should have to go through dealing with water or fire damage but if you do, please call One Stop right away. You will be glad that you did!read more

Mark Reed

18:24 06 Jun 22

We experienced a water leak in the laundry due to failed pressure reducing valve, expansion tank, and hot water valve... that caused damage to the tile floors in the laundry room and neighboring half-bath plus water damage in the basement. The mitigation team was quite responsive, immediately removing the water damaged tile, sheetrock, wood trim, etc. and dried out the affected areas over the weekend. Celso did a great job restoring to new the damaged areas, working closely with me to make sure that the stains and paints matched the surrounding ceiling, walls, posts, and trim. His tile work was well done. You would be hard pressed to see any difference between the old areas and the recently restored areas. I highly recommend One Stop Restoration's mitigation and restoration services.read more

Ashwini Dirring

18:10 21 Mar 22

In December, my husband and son found that our expansion tank on our water heater had a pinhole leak and water was... spraying up towards the ceiling, quickly flooding the surrounding area in our basement. I called Omi at One Stop Restoration and he was at our home within the hour and sent his team shortly after. My husband had shut off the water and wet vacuumed the area until Omi’s team came. They worked quickly to soak up the remaining water, take down walls that were wet, and put multiple dehumidifiers over 3 days to completely dry out the area. I called our insurance company and Omi was super helpful in getting them what they needed to move forward with the claim.Omi was very patient as I had to reschedule multiple times for the repair. We were very satisfied with the work and customer service of One Stop Restoration. We highly recommend One Stop Restoration for your water mitigation and restoration needs.read more

Shanna Koenigsdorf Ward

23:39 24 Feb 22

We had a massive leak in our basement. Omer saved the day, literally. We cannot recommend this company enough.

Kimberley Knows

13:20 23 Feb 22

We woke up to our kitchen ceiling raining. This being my first home, I was panicking and had no clue what to do. At... 7:20 am, I called one stop. Nave answered and was professional, empathetic and knowledgeable. He walked me through what to do and within 30 minutes, he had a team at our house. Nave and Umer removed the water quickly and ensured no mold. They worked carefully and soooo quickly! They truly earned every star!read more

Xiaobin Wang

15:15 16 Feb 22

One stop is a great company to work with. Very professional and responsive. Strongly recommend for other customer.

Anthony Waguespack

02:15 02 Feb 22

Hurricane Ida caused roofing damage to our home and we were in need of Mitigation Services. After we parted ways with a... different Mitigation outfit for suspicious issues, One Stop Restoration came to our rescue. With calm reassurances and utmost professionalism the Crew of One Stop Restoration removed all the water damaged and saturated drywall and insulation. Although our insurance company was slow to provide payment for disaster claims and mitigation services, Omer Barazani the Operations Manager skillfully and with greater patience than I have took care of the Insurance Issues the company tried to play. Mr. Barazani is a class individual, a consummate professional in his field and extremely skilled and knowledgeable in disaster mitigation. One Stop is highly recommended. Thanks Mr Barazani and everyone with One Stop for all their assistance in helping us with Hurricane Ida damage to our home.Anthony & Jeanne Waguespackread more

Hayden Lockhart

15:35 18 Jan 22

Nave and his team were responsive and immediately addressed my concerns. They were able to advise on a path forward and... walked me through the process. We plan to use them for remodeling and will update this review.read more

Myredith Momongan

12:48 21 Nov 21

This is my second time working with OneStop and they once again have done an amazing job! We had a leaky pipe in our... upstairs bathroom so we reached out to OneStop to help with the remediation and remodel. Omer, Nave and their team were responsive, punctual, polite and the quality of their work is unmatched. They were extremely helpful, easy to work with, and we couldn't be more pleased with the remodel. They really go above and beyond to make sure their customers are satisfied and are willing to assist throughout the entire process. I highly recommend their business!read more

Nick Hunt

14:53 11 Sep 21

I had a major leak that completely saturated our upstairs master closet and the guest bathroom downstairs. Since this... was on an exterior wall the insulation, drywall, carpet and tile had to be removed and replaced. This happened late on a Friday evening and I was frantically calling every number possible for help but most businesses were closed. One Stop Restoration was the only business I could reach. Nave came out early the next morning to assess the damages. He immediately scheduled his crew to come in and rip out the wet materials and start drying everything out before mold began to grow. Nave helped work with insurance on both the water remediation and repairs and made the process very easy for me. One Stop Restoration was great to work with and I would highly recommend.read more

ori Eizenberg

12:07 11 Sep 21

Great Service!They were fast and did a great jobI have used few times already always with excellent results

Porsche Harris

17:18 04 Aug 21

After a horrible storm, Omri and his team came and we’re very understanding of my frustrations and quickly took care of... everything, all I had to do was contact my homeowners insurance and they took care of the rest. The repair was done beautifully and I’m happy the nightmare is over. Good Team.read more

sagi shkedi

14:56 27 Jul 21

I highly recommend to use the service of one stop restoration, highly professionals, responsive and advisable . Thanks... alot one stope restoration team!read more

Nir Valtman

00:30 22 Jun 21

Omer and his team arrived the day the floor was flooded and responded to the issue rapidly. They worked directly with... my insurance company and kept my mind clear, which is a big plus when working with contractors. Then, he was patient until the insurance paid everything off and helped me to go through the hurdle of understanding the process from end to end. I will definitely continue working with Omer next time.read more

Moshiko Cohen

11:48 16 Jun 21

Gotta say a good word for these guys.. extremely professional and honest! Was a pleasure!

Linda Hadar

13:57 14 May 21

What a professional service - I reached out to the owner in regards to a water damage that leaked from second floor to... dining room on first floor. The owner replied fast, I had people at the house the next day! They made sure there’s no mold, cleaned and dried the ceiling, replaced dry wall and painted it all. The house is being rented and there was a minimum disturbance to tenant as they kept it all covered and contained to prevent dust all over. It’s such a pleasure finding good quality service , thank you 🙏read more

Joyce Peacock

23:44 17 Apr 21

I recommend this company highly. I experienced a ruptured water pipe which leaked over several months which caused an... accumulation of mold of the crawl space of the entire house. My house was built in the late forties and is structured on very low to nearly none supporting beams. So, inspecting the damage was most challenging. The job was such a major undertaking that three companies declined to accept the job. One-Stop-Restoration, however, after they conducted a through examination, accepted the job. Omer explained to me step by step what was needed to ensure safety of occupancy and what was required to resolve the mold and structural repair. He explained his goal was to improve my home better than it was prior to the water damage. I had to move out of my home and all of my furniture and clothing as well. One-Stop-Restoration assured me my furniture and clothing would be packaged and stored professionally. I was impressed with the employees as I observed them packaging and labelling my most precious china and furniture. They returned all of my belongings, reassembled them, and placed each item in the appropriate rooms. Upon completing the job, I was aghast when I entered my house. It was like walking into a new home! Again, I highly recommend One-Stop- Restoration.read more

Johana Miller

16:47 19 Mar 21

Nave and his team were quick to handle our water mitigation. I didn't know much about the process but he was careful to... explain and get his people to handle all that was needed. I would highly recommend.read more

Weatherly Langsett

18:21 25 Jan 21

Had a fantastic experience w/ One Stop Restoration! After looking at a number of vendors to fix water damage from an AC... unit, I'm so glad I went with One Stop Restoration - the team was prompt and professional and the end product was incredible.read more

praveen koteshwara

03:14 30 Dec 20

I was working with Omer from One Stop. They are very knowledgeable, and they explain everything in detail. They also... did remodeling, put new wooden floors and did excellent work.read more

Taylor Long

15:15 14 Oct 20

After a massive rain storm in Atlanta from the aftermath of a hurricane - these guys were the only company out of 5... that we called who could make it out on such short notice. We came home to 4+ inches of water in our garage as well as our entire basement and their team showed up within an hour. They were very responsive, timely and professional. Really appreciate their work and sense of urgency. I would highly recommend this company!!read more

john mike

18:41 18 Aug 20

One Stop Restoration was amazing from start to finish! From the time that I called them in the early morning when we... recognized the water line break to moving back in, I couldn’t have asked for a better team. The rep was amazing in helping me work with my insurance company to make sure everything was restored and we weren't being pushed around. We had water damage to almost every room in our house and they did an incredible job of bringing everything back to better than it was before. During a very traumatic time I was very happy to have these guys on my side leading the way. I would highly recommend them to anyone!read more

hanna young

13:01 18 Aug 20

I am extremely pleased with the work that One Stop Restoration provided during an extremely stressful situation. The... crew that they sent was very professional and respectful. I highly recommend this company and will readily use them again.read more

Cynthia James

08:55 16 Aug 20

My business condo unit suffered serious water damage; worse, it wasn't insured.They worked hard to keep down the costs... of removal and abatement. The crew did a thorough job and made it easier for me to start the build back afterwards. The third-party lab tests prove all was done properly. I am very happy with the work performed by One Stop Restoration and recommend them highly.read more

alexander roberts

05:28 16 Aug 20

These guys are amazing! They really come through when you need them. My basement flooded because of a faulty sump pump... and I had quite a mess. They explained in detail what needed to be done then got right to work. I knew right away we were in good hands.Thanks for helping us out!read more

Jeff Adix

05:07 16 Aug 20

When our basement flooded, these guys came immediately and took charge. The water was gone quickly and the drying and... sanitizing began. Very thorough, efficient, personable and not afraid to do the dirty work. Could not recommend One Stop Restoration more .read more

Ernest Stewart

10:02 10 Aug 20

We hired One Stop Restoration because of a clean water leak in a bathroom that extended to a few other rooms in the... house. They were extremely knowledgeable, thorough, and professional. Friendly and flexible too.When the water damage is bad they are the ones to call. They take care of everything, calm and efficient. Just a joy to work with.read more

Jasmine Jason

09:52 30 Jul 20

One Stop Restoration team , did a great job mitigating the water damage my home experienced from a plumbing leak. They... answered all of my questions and was very helpful interfacing with the insurance company. they cleaned and prepared my home for repair perfectly. They were prompt and respectful of my time and property. Their communication via email and telephone was excellent. I highly recommend One Stop Restoration. I hope I never have another plumbing leak but if I do I know who to call.read more

Frankline Joe

11:42 21 Jul 20

I was very happy after hiring One Stop Restoration to handle the water remediation for a leak in the ceiling of a... bedroom. The rep answered a lot of questions over the phone about the process of fixing the issue (asbestos testing, water remediation, mold clearance testing, restoration/repairs) & how to handle the home insurance claims. I found that conversation very valuable & gave me confidence in choosing One Stop Restoration rep was able to come promptly to see the issue & I was provided a fair estimate right away. The job started & everything went smoothly as planned. Very happy with results.Highly recommend One Stop Restoration for water remediation if you have water damage!read more

Evans Frankline

13:30 17 Jul 20

We highly recommend One Stop Restoration in assisting with our various water mitigation and remediation projects. We... appreciate their team's hard work and professionalism from start to finish. They promptly responded to our calls in the early morning and provided a certificate of drydown, approved inspection report and a detailed report listing what was done after each project was finished. We will be contacting them in the future for our other properties. We have also recommended One Stop Restoration to our colleagues in the area. Thank you for everything!read more

Dr. Lewis W Gregory

11:26 16 Jul 20

I contacted Omer at One Stop Restoration because our basement was showing signs of efflorescence. He was very helpful... in explaining what that is and what should be done to correct it. Unlike many business today, he did not try to get me to spend money on things we did not need. He appeared to genuinely want to help us correct the problem in the least expensive and most effective way possible. He was easy to work with and very attentive to details. Based on my experience, I would highly recommend his company. LGread more

Silvia Senes

17:47 14 Jul 20

One Stop Restoration did an amazing job after we had a leaky pipe ruined our hw floors, walls and baseboards. They... managed everything with the insurance company, providing photos to document the damage and coordinating the work with the crews. They were flexible due to the pandemic and waited until we felt comfortable with crews at home. Once started, everything went as scheduled. The final result is excellent! If you're looking for a true one stop company that will handle it all, from disaster to sparkling clean, this is it! A very happy customer 😊read more

Macus Thompson

08:38 14 Jul 20

Being new to Atlanta and new to owning a home, experiencing water damage was rough. Thankfully through I found One Stop... Restoration. I highly recommend them! Honest, hardworking, and responsive. He was available every step of the way to address my questions. They quickly started mitigation, kept the place clean and did a great job. The water damage was extensive and horrible as to be expected, but finding One Stop Restoration made it so much better and manageable. Hopefully I don't need them again, but if I do, I'd definitely use them again.read more

Ben Mburu

15:10 07 Jul 20

Trust worthy, reliable and honest. Always available to answer any questions. Thank you for getting the job done the... RIGHT way.read more

Connor Wilson

11:14 30 Jun 20

One Stop Restoration were awesome! I had wall discoloration and damage from a leak upstairs. They were able to... clean/patch things up so it looks nice and seamless again, and for a great deal. Walls looks great!read more

Jerry Creekbaum

23:58 28 Jun 20

Great team and price. Had a wet basement repair with mold and Omar and crew were able to make quick work of the... project. Would definitely recommend and One-Stop-Restoration...read more

Adrian Martens

10:38 22 Jun 20

My pipe burst in my basement and water was flowing everywhere, I quickly called this business to come remedy the... situation and they never let me down. Great and commendable job.read more

Craig Pawson

10:48 17 Jun 20

We had a toilet that leaked and that caused hardwood floors outside the bathroom to swell. The crew was very prompt in... responding and assessing the situation and giving us a quote. Their quote was the most reasonable amongst others and he and his crew took the remedial action very quickly. He was very professional and helpful and prompt in his response. I will highly recommend their service.read more

Udi Perez

05:22 22 May 20

I’ve been working with Omer for a while now and always had great experience with him. He’s very responsive and make... sure to take care of any issue that comes up. His crew is always professional And Get the job done the right way. I would highly recommend using him for your next water damage or Waterproofing issues.read more

Eran Marks

17:46 25 Apr 20

Our water filter got broke and all of our main floor was flooded, We called One Stop Restoration and Omer and his great... team got here within the same hour!We had outstanding experience with a professional crew and great customer service!Will recommend to any of you guys that having an emergency situation!!!! 5 stars easyread more

Stephanie Ingeorgia

02:20 10 Apr 20

Words cannot explain how Blessed my family and I are to have met One stop restoration. These folks from beginning to... end were awesome. Patience is and understatement. I have never worked with a contractor with as much patience as they had with us from beginning to end. Omer came multiple times to our home to not only ensure the job was done right but to make sure all of our needs were met. Literally an angel on earth for us when our basement flooded. The care and attention to our every need was outstanding. From the project manager Gustavo to the guys working on the repairs everyone was on time, respectful and extra careful with our home. We have no complaints. We are extremely happy with our end result. Thank you so much to all of them we have enjoyed our basement again.read more

Kristi Martinez

21:52 09 Apr 20

Omar has completed two water remediation and Rosie jobs at my home. His work is amazing. He works with your insurance... company, quotes accurately, and starts and finishes as planned. His work is of the highest quality. Great communication. Would highly highly recommendread more

Shira Perez

23:11 28 Mar 20

As a real estate investor we have encountered many situation where we needed services for restoration. We only use one... company; one stop restoration! They have been our go to guys for all our restoration needs. They never disappoint, they’re quick to respond, to do the work and to finish it in quickly! They understand the urgency in those situation And they always deliver. So as you understand I highly recommend them.read more

Anna Thomas

01:56 07 Mar 20

They were very kind and knowledgeable. They did a fantastic job, Start to finish! I will definitely be using them again!

alana sabel

02:17 26 Feb 20

One-stop Restoration saved my house. They are really super hero’s. We had a horrible flood in the house and they... responded immediately and showed up in no time. They were very professional and reasonably priced for the damage that was done. I couldn’t be more thankful for them. I would highly recommend them to anyone!read more

Sam Shechter

00:29 20 Feb 20

This rainy week we had brought a great deal of disaster to my home, as anyone looking up water damage is going to... understand. The good part about One Stop Restoration is that they made the situation far less stressful! My insurance agent even said I hired the right people. I am truly grateful - they were thoughtful, meticulous and very personable. I highly recommend them.read more

Zarayah Johnson - Smith

14:19 13 Feb 20

The service from One Stop Restoration was great. Omer thank you and your crew for the great work they did on our... home.Our basement got flooded from power failure sump pumpThey were on site right away after being called and helped get things dried out as quickly as possible.They were very accommodating when we had questions and concerns on the job. The reconstruction work was done well and after they finished up you would never know there was an issue.read more

Nave Edelshtein

12:48 12 Feb 20

So we had a water and mold problem in one of our Property so we call few companies to come and get us a price for the... water and mold remediation between three companies we called one stop restoration was the fastest to respond along with the best price to do the remediation. Omer and his crew were extremely kind and knowledgeable about what needs to be done and how, they completed the project quick and explain us how to prevent this from happening again. I definitely will recommend them to anyone that needs a restoration companyread more

yoni schwarz

15:53 07 Feb 20

Great service! Everything was done professionally and promptly. I highly recommend them.We had no idea the full extent... of the water damage until they showed us. Very professional. We could not have been more happy with the help they provide. Glad to have people so helpful in our tune of need.read more

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